Refund and Cancellation Policy

Last updated: September 28, 2026

This Refund and Cancellation Policy applies to student subscriptions bought on SmartWebDesk. The service is digital access to practice tests and related features. We do not sell physical goods and we do not accept product returns.

Plans

The plans are ₹199 for 3 months (90 days) and ₹399 for 6 months (180 days). You pay the amount shown on checkout, including any convenience fee displayed before you confirm. Payment is through Paytm / UPI.

Cancellation

A plan does not renew by itself. There is no recurring charge to cancel. Paid access stops when the 3-month or 6-month period ends. You may stop using the service at any time. Email smartwebdesk@gmail.com or WhatsApp 9799688449 if you want the account closed. Closing an account does not refund a plan that is already activated. The 2 free practice tests are not restored after they are used.

Refund

If a payment fails, or the same plan is charged twice for one order, email us with the order id and the email on the account. We will refund that failed or duplicate charge to the original payment method after we confirm the payment record.

After a plan is activated, the fee covers that period and is not otherwise refunded, except where Indian law requires a refund. Institution contracts, if any, follow the written agreement instead of this page.

How to ask

Email smartwebdesk@gmail.com or message WhatsApp 9799688449. Include your registered email, the plan, the amount, and the order id or UPI reference.

Contact

SmartWebDesk, Plot 1, B S Vihar, Meenawala, Jaipur, Rajasthan 302034.